Frequently Asked Questions

We build and launch your website at no upfront cost — you pay nothing to have it designed and put live. From there you're on a simple weekly plan that covers your hosting, your Google Business Profile, your reviews and your lead follow-up. We agree the price with you before anything costs you a cent, so there's no hidden setup fee and no surprises.

There are three weekly plans, and the website is built free on every one with no lock-in. On The Map is $29.99/week and gets you online and found by locals searching your trade. Booked Out is $79.99/week and is our most popular — the full system with website, Google, reviews and missed-call text-back. Market Leader is $169.99/week plus your ad spend, adding managed Google Ads and extra service areas. You can start on one plan and move up or down anytime.

Yes. If you'd rather own it outright and run your own marketing, we'll build you the same fast, mobile-first site for a one-off $2,900 and hand you the keys — no weekly plan. Just so you go in eyes open: that's the website on its own, not the ongoing Google work, reviews machine and instant lead follow-up that actually win the jobs, so expect fewer quote requests than the tradies we keep working for, and the 90-day guarantee doesn't apply because there's no ongoing work behind it. You'll own the files and domain; after year one you cover your own hosting (a few dollars a month — we'll set you up), or keep us on an optional $13.99/week care plan for hosting and small changes. Most tradies do better starting free on a weekly plan, but the option's there if you want to run your own show.

The Booked-Out System is four things working together to get you jobs: a fast, mobile website built to pull in quote requests; a Google Business Profile set up and worked on for local search; a reviews machine that automatically asks happy customers for a Google review after each job; and missed-call text-back with lead follow-up so no enquiry slips through. It's all done for you — you stay on the tools.

Missed-call text-back means that if you can't get to a call, the customer automatically gets an instant text from your business so they don't just ring the next tradie. It keeps the job alive while you're up a ladder or under a house, and it's one of the biggest reasons tradies stop losing work they never even knew they missed.

Yes. We set up and optimise your Google Business Profile and work on your local search so you show up when people nearby search your trade and suburb. That's where most tradie work comes from, so it's built into every plan — and the higher plans include ongoing local SEO work each month.

Yes. After each job we automatically ask your happy customers to leave an honest Google review, so your rating grows on autopilot. More genuine reviews means more trust, and more trust means more people choose you over the tradie down the road. We never post fake reviews — these are real reviews from your real customers.

Yes. It's your website, your web address and your reviews — not ours. While you're on a plan we keep it live, hosted and looked after. If you ever decide to leave, you can take the site with you. We'll never hold your business hostage or make you start again from scratch.

No. Every plan is week-to-week and you can cancel anytime. We'd rather earn your spot each month by getting you jobs than trap you in a 12-month contract. No exit fees, no fine print.

Most sites are live within a week of you sending through your details and a few photos. Simple ones can be up in a couple of days. We do the building, so the main thing that sets the pace is how quickly you get us your business info and pictures of your work.

We build for every trade on the tools — plumbers, electricians, carpenters, builders, painters, landscapers, roofers, concreters, tilers and everyone in between. The system works the same way whatever your trade: get found locally, look trustworthy, and turn enquiries into booked jobs.

We work with tradies right across Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast, Newcastle, Geelong and every town in between. Everything is done remotely by phone, email and message, so where you're based makes no difference to the service you get.

Not at all. You send us a few details about your business and some photos of your work, and we handle the lot — the design, the writing, Google, the reviews and the follow-up. Need a change down the track? Just message us and we'll make it. There are no logins or software for you to learn.

No catch. The website is genuinely free to build, there's no setup fee and no lock-in contract, and you can cancel anytime. We back it with a 90-day promise: if you don't get more quote requests in your first 90 days, we keep working free until you do. The only thing we ask is that you answer your calls and reply to enquiries within 24 hours, so the leads we send you actually turn into jobs.

Getting started takes about two minutes. Fill in the short form on our contact page and your Site Girl will be in touch within one business day, or call or text us on 0433 475 518 if you'd rather have a chat. Tell us your trade and your area, and we'll take it from there and get your site built.